TERMS AND CONDITIONS
These terms and conditions ("Terms") apply to your use of CoffeeRun’s mobile
ordering
platform. All
services
provided by CoffeeRun, including the services, information, features and functionality offered
through
our
website at www.TheCoffeeRunApp.com (the "Website") and our mobile applications (“the Application”)
are
referred to herein as the “Service”.
PLEASE READ THESE TERMS AND CONDITIONS OF SERVICE CAREFULLY AS THEY CONTAIN
IMPORTANT
INFORMATION
REGARDING
YOUR USE OF THE SERVICE. THESE TERMS AFFECT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. BY
ACCESSING
OR
USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE
TERMS.
IF
YOU DO NOT AGREE TO THESE TERMS, IN WHOLE OR IN PART, THEN YOU ARE NOT PERMITTED TO USE OUR SERVICE.
We reserve the right, at our sole discretion, to modify or replace these Terms at
any
time without
incurring
any liability or obligation. See below under the heading “Modification of The Service and Terms” for
more
information.
The personal information you provide through the Service shall be collected, used,managed and
disclosed
in
accordance with our Privacy Policy.
COFFEERUN
These Terms are between you and CoffeeRun (“CoffeeRun”) .When used in these Terms,
the terms “us”, “we” and “our” refer to CoffeeRun.
WHAT WE DO
We provide a way for you to order (“Order”) products or services (“Products”) from
third party restaurants (“Restaurants”). CoffeeRun is a limited agent for its Restaurant partners
with the authority to offer a Restaurant’s Products for sale at the price shown through the Service.
CoffeeRun has the authority to accept or decline your Order on behalf of the Restaurant and collect
payment for your Order on behalf of the Restaurant. CoffeeRun also has the authority to provide
certain discounts and promotional offers in connection with Products offered through the Service.
CoffeeRun does not provide the Products itself or operate any of the Restaurants, and is not itself
a restaurant. CoffeeRun is not responsible for the quality, character or safety of any Products
available through the Service, that is the sole responsibility of the Restaurant. The provision of
the Product and fulfilment of any Orders by the Restaurant to you constitutes an agreement entered
into between you and the Restaurant. CoffeeRun shall never be a party to such agreement.
SIGNING UP
You have to be at least the age of majority or older in your jurisdiction of
residence in order to use the Service. If you reside in a jurisdiction that restricts the use of the
Service because of your age, or restricts the ability to enter into contracts such as this one due
to age, you must abide by such age limits and you must not use the Service.
By using the Service, you are entering into a contract with CoffeeRun under these
Terms. In order to
be able to use the Service, you first need to sign-up with CoffeeRun. When signing-up, you are
obligated to provide CoffeeRun with certain personal information, including your mobile telephone
number and payment card data. Upon successfully signing-up with CoffeeRun, CoffeeRun shall provide
you with a personal account, accessible to you with a password of your choice.
You warrant that the information you provide to CoffeeRun is accurate and complete
and that you shall
keep the information you have provided to CoffeeRun current through the Service. CoffeeRun is
entitled at all times to verify the information that you have provided and to refuse use of the
Service without providing reasons.
In connection with your use of the Service, CoffeeRun can send you electronic
service messages. These
electronic messages can be sent for various reasons, including to provide a receipt for your Order,
for security purposes (e.g. verifying that your smartphone is connected to the phone number you
entered upon registration) and for issues related to an Order you placed (e.g. if the Restaurant is
out of stock of an item you ordered, you can be notified by text message). For information about
promotional and marketing messages, please refer to our Privacy Policy.
MAKING AN ORDER
The Service allows you to send Orders to Restaurants. CoffeeRun has the sole and
complete discretion to accept or reject each Order on behalf of the Restaurant. Once you have
submitted your Order, you shall not be entitled to change or cancel your Order, nor shall you be
entitled to a refund of your Order. CoffeeRun shall notify you as soon as reasonably practicable if
your Order is rejected for any reason. Your Order can be rejected at any time because the Restaurant
is too busy, due to weather conditions or for any other reason. If your Order is accepted, payment
shall be authorized by CoffeeRun and you shall be provided an estimate on when your Order shall be
ready. Neither CoffeeRun nor the Restaurant guarantee that Orders shall be ready for pick-up within
the estimated times.
BIf you have any issues with your Order (including any issue regarding the accuracy
of information provided through the Service), or wish to change or cancel your Order after it has
been accepted, you can contact us directly (contact@TheCoffeeRunApp.com) and we shall assist you in
resolving your issue. We cannot guarantee that we can resolve any complaint or issue you have
because resolution is at the sole discretion of the Restaurant once an Order has been accepted. If
we are unable to assist you in resolving a complaint, you shall need to address it directly with the
Restaurant. All complaints regarding the quality of any Products should be addressed directly to the
Restaurant. CoffeeRun has no obligation to compensate you for any dispute you can have with any
Restaurant.
ACCEPTABLE USE
You can only access the Service using the means and methods permitted by CoffeeRun.
It is your responsibility to ensure you download the correct Application for your device. CoffeeRun
is not liable if you do not have a compatible mobile device or if you download the wrong version of
the Application for your mobile device. CoffeeRun reserves the right to terminate your use of the
Service should you be using the Service with an incompatible or unauthorised device.
By using the Service, you further agree that:
You shall only use the Service or download the Application for your sole, personal use and shall not
resell it to a third party;
You shall not authorize others to use your account;
You shall not assign or otherwise transfer your account to any other person or legal entity;
You shall not use the Service for unlawful purposes, including but not limited to sending or storing
any unlawful material;
You shall not use the Service to cause nuisance, annoyance or inconvenience;
You shall not impair the proper operation of any network accessed through the Service;
You shall not try to harm the Service in any way whatsoever;
You shall not copy or distribute the Website or Application without written permission from
CoffeeRun;
You shall keep secure and confidential your account password or any identification we provide you
which allows access to the Service;
You shall provide us with whatever proof of identity we can reasonably request;
You shall only use the Service through an internet connection you are authorized to use;
You shall not use the Service with an incompatible or unauthorized device; and
You shall comply with all applicable laws including the laws of the area in which you are present
while using the Service.
CoffeeRun reserves the right to immediately terminate your use of the Service
should you not comply with any of the above rules. CoffeeRun shall have the right to investigate and
prosecute violations of any of the above to the fullest extent of the law. CoffeeRun can involve and
cooperate with law enforcement authorities in prosecuting users who violate these Terms. You
acknowledge that CoffeeRun has no obligation to monitor your access to or use of the Service, but
has the right to do so for the purpose of operating the Service, to ensure your compliance with
these Terms, or to comply with applicable law or the order or requirement of a court, administrative
agency or other governmental body.
PAYMENT
The Service is available to you free of charge. CoffeeRun reserves the right to
introduce a fee for the use of the Service. If CoffeeRun decides to introduce such a fee, CoffeeRun
shall inform you accordingly.
CoffeeRun shall charge you on behalf of the Restaurant for the Order placed by you. You agree that
you shall pay for all Products you purchase from the Restaurant, and that CoffeeRun can charge you
the total amount for your Order using the payment method provided by you (including any taxes and
late fees, as applicable). You are responsible for the timely payment of all fees and for providing
CoffeeRun with a valid method of payment at all times. Any payment made is non-refundable.
CoffeeRun uses a third-party payment processor (the "Payment Processor") to link the payment card
you provide to the Service, and by using this third-party service, you agree to its terms and
conditions of service.
The processing of payments,credits or points as applicable, in connection with your use of the
Service shall be subject to the terms, conditions and privacy policies of your credit card issuer in
addition to these Terms. CoffeeRun is not responsible for any errors by the Payment Processor.
PROMOTIONS AND REWARDS
The Service is available to you free of charge. CoffeeRun reserves the right to
introduce a fee for the use of the Service. If CoffeeRun decides to introduce such a fee, CoffeeRun
shall inform you accordingly.
CoffeeRun shall charge you on behalf of the Restaurant for the Order placed by you. You agree that
you shall pay for all Products you purchase from the Restaurant, and that CoffeeRun can charge you
the total amount for your Order using the payment method provided by you (including any taxes and
late fees, as applicable). You are responsible for the timely payment of all fees and for providing
CoffeeRun with a valid method of payment at all times. Any payment made is non-refundable.
CoffeeRun uses a third-party payment processor (the "Payment Processor") to link the payment card
you provide to the Service, and by using this third-party service, you agree to its terms and
conditions of service.
The processing of payments,credits or points as applicable, in connection with your use of the
Service shall be subject to the terms, conditions and privacy policies of your credit card issuer in
addition to these Terms. CoffeeRun is not responsible for any errors by the Payment
ProcessorCoffeeRun can, in CoffeeRun's sole discretion, provide offers, programs and promotions
(“Promos”)and that allow you to obtain account credits, Employer Points, Bonus Points, or other
features or benefits related to the Services and/or a third party provider's services (collectively,
“Promo Benefits”). Promos can be subject to additional terms and conditions that CoffeeRun
establishes from time to time. You agree that:
Promos must be used for the intended audience and purpose, and in a lawful manner;
Promos can not be duplicated, sold or transferred in any manner, or made available to the general
public (whether posted to a public form or otherwise), unless expressly permitted by CoffeeRun;
Promos can be changed, terminated or disabled by CoffeeRun at any time for any reason without prior
notice or liability to CoffeeRun;
One Promo cannot be combined with any other Promo unless expressly permitted by CoffeeRun in the
terms of the Promo;
Promo Benefits can only be used pursuant to the specific terms that CoffeeRun establishes for the
applicable Promo; and
Promo Benefits are not redeemable for cash and can be subject to expiration or termination
conditions.
Certain Promos can only be available to new users. New users are ppeople who have not yet created a
CoffeeRun account. New users can also be required to complete an Order before being eligible for any
Promo offer and the Promo Benefits. Additional terms and conditions specific to new user Promos can
be specified by CoffeeRun from time to time.
CoffeeRun reserves the right to delay delivery of Promo Benefits pending verification that a user
has complied with the terms of the Promo, including verification of the user's identity. CoffeeRun
users that make a referral code available to others must not make any false or misleading
representations related to CoffeeRun or the benefits a new user can receive upon signing-up for
CoffeeRun. CoffeeRun reserves the right to deduct or cancel Promo Benefits in the event that
CoffeeRun determines or believes that the use or redemption of the Promo was in error, fraudulent,
illegal, or in violation of the applicable Promo terms or these Terms.
Account credits provided by CoffeeRun, whether as a Promo Benefit, through the redemption of Points
or otherwise provided by CoffeeRun through any means, have no cash value and are not transferable.
If a purchase on CoffeeRun exceeds the account credit value in your account, the remaining balance
shall be charged to the registered credit card. Account credits can be cancelled and removed from
your account. Unless otherwise specified in the particular Promo, account credits are subject to
cancellation by CoffeeRun at any time and can be removed from your account at CoffeeRun’s
discretion.
Unless otherwise prohibited by applicable law, CoffeeRun reserves the right to cancel and/or expire
any rewards points in your account after one year of account inactivity.
INDEMNIFICATION
By accepting these Terms and using the Service, you agree that you shall indemnify
and hold harmless CoffeeRun, its affiliates, licensors, and each of their officers, directors, other
users, employees, legal representatives and agents (collectively, “CoffeeRun Group”) from and
against any and all claims, costs, damages, losses, liabilities and expenses (including legal fees
and costs) arising out of or in connection with: (i) your violation or breach of these Terms or any
applicable law or regulation, whether or not referenced herein; (ii) your violation of any rights of
any third party, including, without limitation, Restaurants arranged via the Service; or (iii) your
use or misuse of the Service.
LIABILITY
HE LEGISLATION OF CERTAIN JURISDICTIONS DOES NOT ALLOW FOR CERTAIN EXCLUSIONS OF
LIABILITY, SO THAT SOME OF THE PROVISIONS BELOW CANNOT APPLY TO YOU. FOR THE AVOIDANCE OF DOUBT
NOTHING IN THESE TERMS SHALL AFFECT YOUR STATUTORY RIGHTS. NOTHING IN THESE TERMS SHALL LIMIT OR
EXCLUDE OUR LIABILITY TO YOU TO THE EXTENT THAT, BY APPLICABLE LAW, SUCH LIABILITY CANNOT BE SO
LIMITED OR EXCLUDED.
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS WITHOUT ANY GUARANTEES, REPRESENTATIONS OR WARRANTIES OF ANY KIND (WHETHER EXPRESS
OR IMPLIED), ALL OF WHICH ARE HEREBY DISCLAIMED BY US TO THE FULLEST EXTENT PERMITTED BY LAW.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COFFEERUN DOES NOT REPRESENT, WARRANT, OR
GUARANTEE THAT: (I) THE APPLICATION OR SERVICE SHALL MEET YOUR REQUIREMENTS; (II) THE APPLICATION OR
SERVICE shall BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (III) ANY PRODUCTS, SERVICES,
INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE shall MEET YOUR
PERSONAL EXPECTATIONS OR BE OF A CERTAIN QUALITY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT NO MEMBER
OF THE COFFEERUN GROUP SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING LOSS OF PROFITS,
REVENUE, ECONOMIC ADVANTAGE, GOODWILL, DATA, OPPORTUNITY OR SALES, DAMAGES FOR PERSONAL INJURY, OR
FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR OTHER
INTANGIBLE LOSSES (WHETHER OR NOT THE COFFEERUN GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE, INCLUDING DAMAGES CAUSED
BY MALWARE, VIRUSES OR ANY INCORRECTNESS OR INCOMPLETENESS OF ANY CONTENT YOU can ACCESS; (II) THE
COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (III) UNAUTHORIZED ACCESS TO, LOSS, OR
ALTERATION OF YOUR TRANSMISSIONS OR DATA SUBMITTED TO OR RECEIVED FROM THE SERVICE; OR (IV) ANY
OTHER MATTER RELATING TO THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE,
RELEASE AND DISCHARGE THE COFFEERUN GROUP FROM ALL LEGAL CLAIMS, DEMANDS, DAMAGES, ACTIONS OR CAUSES
OF ACTION IN RESPECT OF THE FOREGOING. COFFEERUN SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE
TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF OUR OBLIGATIONS UNDER THESE TERMS THAT IS CAUSED BY
EVENTS OUTSIDE OUR REASONABLE CONTROL.
WITHOUT PREJUDICE TO THE FOREGOING, AND INSOFAR AS ALLOWED UNDER APPLICABLE LAW, THE AGGREGATE
LIABILITY OF THE COFFEERUN GROUP TO YOU IN CONNECTION WITH THESE TERMS AND YOUR USE OF THE SERVICE
SHALL IN NO EVENT EXCEED US$50.00.
CONTENT
For the purpose of these Terms, the following definitions apply:
"Content" means all content featured or displayed, including, but not limited to, logos, icons,
trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations,
music, software (excluding the Application), opinions, remarks, comments, artwork, links, questions,
suggestions, information or other materials.
"CoffeeRun Content" means Content owned or used by CoffeeRun, its affiliates or third-party
licensors (including Restaurants) and made available through the Service, but excluding User
Content.
"User" means a person who accesses or uses the Service.
"User Content" means Content that a User posts, uploads, publishes, submits or transmits to be made
available through the Service.
"Collective Content" means, collectively, CoffeeRun Content and User Content.
Subject to your compliance with these Terms, CoffeeRun grants you a limited, revocable,
non-exclusive, non-transferable license:
to view, download and print any CoffeeRun Content solely for your personal and non-commercial
purposes; and
to view any User Content to which you are permitted access solely for your personal and
non-commercial purposes.
Unless otherwise stated, the copyright and other intellectual property rights in the CoffeeRun
Content are owned by us, the Restaurants or our other licensors. These works are protected by
copyright laws, trademark laws, and other intellectual property laws and treaties, both in the
United Kingdom and around the world and all rights therein are reserved. For the purposes of these
Terms, any use of extracts from the CoffeeRun Content other than in accordance with these Terms is
prohibited.
You have no right to sublicense the license rights granted in this section.
You can not use, copy, adapt, modify, create derivative works from, distribute, license, sell,
transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise
exploit the Collective Content, except as expressly permitted in these Terms. You can not reuse any
Collective Content without first obtaining the written consent of CoffeeRun. No licenses or rights
are granted to you by implication or otherwise under any intellectual property rights owned or
controlled by CoffeeRun or its licensors, except for the licenses and rights expressly granted in
these Terms. Any rights not expressly granted in these Terms are reserved.
We can, in our sole discretion, permit Users to post, upload, publish, submit or transmit User
Content on through the Service. User Content shall be deemed non-confidential and non-proprietary.
By providing User Content to CoffeeRun, you grant CoffeeRun a non-exclusive, perpetual,
transferable, worldwide, royalty-free, right to use, copy, distribute, display, modify, make
derivative works from, and disclose to third parties any User Content for any purpose, in any medium
and throughout the world. You hereby waive any moral rights in your User Content in favour of
CoffeeRun.
You acknowledge that CoffeeRun only acts as a passive conduit for the distribution of the User
Content and is not responsible or liable to you or to any third party for the content or accuracy of
the User Content. CoffeeRun does not continuously monitor User Content published by you or moderate
between Users, nor shall CoffeeRun be under an obligation to do so. Without limiting the foregoing,
you acknowledge and agree that any remarks, opinions, comments, suggestions and other information
expressed or included in the User Content do not necessarily represent those of CoffeeRun.
Any use by you of the User Content is entirely at your own risk. You represent and warrant that any
User Content posted or transmitted by you is original to you and does not copy the work of any third
party or otherwise infringe any third party intellectual property rights, rights of privacy or
personality rights and does not contain any defamatory, vulgar, illegal, or disparaging statements.
Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated
in this paragraph.
You agree to indemnify and hold harmless the CoffeeRun Group against all costs, expenses, damages,
losses and liabilities incurred or suffered by any member of the CoffeeRun Group related to any User
Content posted or transmitted by you through the Service.
CoffeeRun reserves the right at its sole discretion to block or remove (in whole or in part) any
User Content posted or transmitted by you and which CoffeeRun believes is not in accordance with
these Terms (including without limitation materials which infringe or can infringe third party
intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable
to CoffeeRun. You agree to provide to CoffeeRun sufficient information to enable CoffeeRun to
investigate whether such User Content breaches these Terms. CoffeeRun shall take such action as
CoffeeRun in its sole discretion decides. However, CoffeeRun does not warrant or represent that it
shall block or remove (in whole or in part) or monitor such User Content.
INTELLECTUAL PROPERTY OWNERSHIP
CoffeeRun alone (and its third party licensors, where applicable) shall own all
right, title and interest, including all related intellectual property rights, in and to the
Website, Application and the Service and any suggestions, ideas, enhancement requests, feedback,
recommendations or other information provided by you or any other party relating to the Website,
Application or the Service.
These Terms do not constitute a sale and do not convey to you any rights of ownership in or related
to the Website, the Application or the Service, or any intellectual property rights owned by
CoffeeRun. CoffeeRun's name, logo, and the product names associated with the Service are trademarks
of CoffeeRun, its affiliated companies or third parties, and no right or license is granted to use
them.
THIRD PARTY INTERACTIONS
During use of the Service, you can enter into correspondence with, purchase goods
or services from, or participate in promotions of Restaurants, advertisers or sponsors through a
link on the Website or through the Application or Service. These links take you off the Website, the
Application and the Service and are beyond CoffeeRun's control. The websites you can link to have
their own separate terms and conditions as well as a privacy policy. CoffeeRun is not responsible
and cannot be held liable for the content and activities of these websites. You therefore visit or
access these websites entirely at your own risk.
Please note that these other websites can send their own cookies to users, collect data or solicit
personal information, and you are therefore advised to check the terms of use or privacy policies on
those websites prior to using them.
TERMINATION
You are entitled to terminate your use of the Service at any time by permanent
deletion of the Application installed on your smart phone, thus disabling the use by you of the
Application and the Service. You can close your user account at any time by following the
instructions on CoffeeRun's website. CoffeeRun is entitled to terminate your use of the Service at
any time without notice and with immediate effect (by disabling your use of the Application and the
Service) for any reason, including, if you: violate or breach any term of these Terms, or in the
opinion of CoffeeRun, misuse the Application or the Service.
ENTIRE AGREEMENT
The Terms (including any referenced documents) constitute the entire agreement
between you and CoffeeRun and governs your use of the Service, superseding any prior version of
these Terms between you and CoffeeRun.
WAIVER AND SEVERABILITY OF TERMS
The failure of CoffeeRun to exercise or enforce any right or provision of the Terms
shall not constitute a waiver of such right or provision. If any provision of the Terms is found by
a court of competent jurisdiction or arbitrator to be invalid, the parties nevertheless agree that
the court or arbitrator should endeavour to give effect to the parties' intentions as reflected in
the provision, and the other provisions of the Terms remain in full force and effect.
MODIFICATION OF THE SERVICE AND TERMS
CoffeeRun reserves the right, at its sole discretion to change, suspend, or
discontinue the Service (including without limitation, the availability of any feature, database, or
content) at any time. CoffeeRun can also impose limits on certain features and services or restrict
your access to parts or all of the Service without notice or liability.
CoffeeRun reserves the right, at its sole discretion, to modify or replace any of these Terms. If we
change these Terms, we shall provide notice to you by posting the revised Terms on our Website and
by indicating at the top of this page the date these Terms were last updated. Such changes shall be
effective when the revised Terms are posted to our Website. You should check the Terms frequently
for any revisions, and especially before your use of the Service. By continuing to access or use the
Service after those revisions become effective, you agree to be bound by the revised Terms. If you
do not agree to the new Terms, in whole or in part, please stop using the Service.
NOTICE
CoffeeRun can give notice by means of a general notice sent through the
Application, or by electronic mail to your email address on record in CoffeeRun's account
information, or by written communication sent by regular mail to your address on record in
CoffeeRun's account information.
ASSIGNMENT
You can not assign your rights under these Terms without prior written approval of
CoffeeRun.
APPLICABLE LAW AND DISPUTE RESOLUTION
To the fullest extent permitted by applicable law, you irrevocably and
unconditionally submit to the exclusive jurisdiction of the English courts with respect to any
dispute, controversy or claim (a “Dispute”) arising out of or in connection with these Terms or
your use of the Service. This contract is governed by English Law.
WHERE PERMITTED UNDER APPLICABLE LAW, YOU AND COFFEERUN AGREE THAT EACH CAN BRING CLAIMS AGAINST THE
OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and CoffeeRun agree, no arbitrator or
judge can consolidate more than one person’s claims or otherwise preside over any form of a
representative or class proceeding.
You agree that any Dispute shall be submitted to and determined by binding arbitration in England.
The language of arbitration shall be English.