Privacy Policy
CoffeeRun, (“CoffeeRun”, “us” or “we”) respects the privacy of the visitors to its
Website located at http://www.TheCoffeeRunApp.com (the “Website”), and users of its Services. This
Privacy Policy informs you of our policies and practices regarding the collection, use, storage and
disclosure of any Personal Information and Anonymous Information you submit to us through the
Website or Services. It also describes your choices regarding use, access and correction of your
personal information. The use of information collected through our service shall be limited to the
purpose of providing the service for which the Client has engaged CoffeeRun. Unless otherwise
defined herein, capitalized terms shall have the meanings assigned to such terms set forth in the
CoffeeRun Terms and Conditions that you can find at Terms and Conditions and which incorporate this
Privacy Policy by reference
“Personal Information” is any information that allows us (or others) to identify an
individual person and would include (for example) your name, address, email address, IP Address or
phone number, as well as other non-public information that is associated with or directly linked to
such information.
An “Internet protocol address” or “IP Address” is a number that is automatically
assigned to your computer when you use the Internet. In some cases, your IP Address stays the same
from browser session to browser session; but if you use a consumer Internet access provider, your IP
Address probably varies from session to session. We track IP Addresses solely in conjunction with
session Cookies to analyze our web page flow and to determine the appropriate language settings for
you based on your region if you did not previously indicate. You can find out more about the Cookies
and other tracking technologies that we use and the purposes for which we use them in the section
below headed ‘Cookies’.
“Anonymous Information” means information or a combination of information that does not relate to or
identify individual persons.
We collect and use Personal Information and Anonymous Information as described in this Privacy
Policy. We respect your right to privacy and will only process Personal Information (including any
sensitive personal data) you provide us in accordance with the UK Data Protection Act 2018 (the
“Act”) and any other applicable privacy laws.
USER CONSENT
Please read this Privacy Policy carefully. By accessing and using our Website and
Services, you agree to be legally bound by the terms of this Privacy Policy. In addition, for
certain activities on the Website, we may further confirm your consent by asking you to expressly
consent to the collection, processing, storage and use of your Personal Information according to
this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from
using our Website or accessing our Services.
INTERNATIONAL TRANSFERS
Your Personal Information will be processed by CoffeeRun and other third party data
processors for the purposes identified and described in this Privacy Policy only.
By accessing or using our Website or Services or otherwise providing Personal Information to us, you
consent to the processing, transfer and storage of your information in and to the designated
location assigned by CoffeeRun for these purposes only. Please be aware that countries, which are
located outside the EEA, may not offer the same level of data protection as countries located in the
EEA, although our collection, storage and use of your Personal Information will continue to be
governed by this Privacy Policy.
CoffeeRun, complies with the General Data Protection Regulation (the “GDPR”). To
learn more about GDPR, please visit
https://edps.europa.eu/data-protection/data-protection/legislation/history-general-data-protection-regulation_en.
CoffeeRun, as a “Data Controller” is responsible for the processing of personal data it receives
from users of its websites and services, under the GDPR. CoffeeRun may subsequently transfer
personal data to third parties acting as an agent on its behalf (“Data Processors”). CoffeeRun
complies with the GDPR for all onward transfers of personal data from the EU and Swiss individuals,
including the onward transfer liability provisions.
With respect to personal data received or transferred CoffeeRun may be required to disclose personal
data in response to lawful requests by public authorities, including to meet national security or
law enforcement requirements.
You may revoke your consent at any time by contacting CoffeeRun (address below) or by deleting the
Personal Information you have submitted through our Website or Services.
COLLECTION OF PERSONAL INFORMATION
The Personal Information we gather from you helps us learn about your visit to the
Website or use of the Services. We use this information to provide the Services to you, to better
tailor the features, performance and support of our products and services, to answer your requests,
questions and concerns, and to offer you additional information and opportunities.
PERSONAL INFORMATION YOU PROVIDE TO US
We collect Personal Information that you submit to us voluntarily through our
Website, Applications or Services.
When you register on the Website, we will collect your full name and username, a password, and an
email address. We use these data to create your account and to provide the Services to you.
When you use the Service, we collect your user ID, email address and IP address.
We collect this information to better tailor the features, performance and support of our products
and services.
When you create your profile on the Website after registering, we will collect on an optional basis
other Personal Information, such as information about your hobbies, interests, additional contact
information, etc. You do not have to provide this additional information but if you do, we will use
this information to better tailor the features, performance and support of our products and
services.
When you order products or services on the Website, we will collect all information necessary to
complete the transaction, including your name, credit card information, billing information and
shipping information.
When you subscribe to a CoffeeRun newsletter, we will collect your email address to provide you with
promotional information about our services where you have agreed to receive such communications. You
may unsubscribe from the newsletter service at any time by following the unsubscribe instructions
provided in the newsletter you receive or by contacting us.
When you contact us to submit comments, questions or feedback using the forms on the Website or in
the Services, we will collect your name, email address and your comment, question or feedback to
answer your request, questions or concerns.
When you voluntarily participate in one of our surveys, we may collect additional profile
information such as demographic information. We use this information to better tailor the features,
performance and support of our products and services.
When you contact us using the request forms on the Website or in the Services, we will collect your
name, email address and your comment or question that you enter into the form to answer your
request, questions or concerns.
When you post messages on the message boards of the Website or through the Services, the information
contained in your posting will be stored on our servers and made public so other users will be able
to see it.
When you contact us by sending us an email, we will collect and store your email address and any
information contained in the email you send us and any information attached to the email for so long
as is necessary. This information is used to answer your email and address any questions and
concerns you may have.
We may also collect, from you, the following personal information about your contacts:
Name and address of a gift recipient, in order to fulfill a purchase order
When you provide us with personal information about your contacts we will only use this information
for the specific reason for which it is provided.
If you believe that one of your contacts has provided us with your personal information and you
would like to request that it be removed from our database, please contact us at
contact@TheCoffeeRunApp.com.
PERSONAL INFORMATION COLLECTED VIA TRACKING TECHNOLOGY
As you navigate our Website or App, certain information may also be passively
collected, including your IP address, browser type, domain names, access times, operating system,
mouse clicks, mouse movements, scrolling activity. We also use Cookies and navigational data like
Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and
the solutions and information for which you searched and which you viewed. This type of information
is collected to analyze the use of our Services and solutions and to make them more useful to you.
Like other aspects of our Services, we use a third party service provider for some or all of this
type of data collection and analysis. These third party service providers may also independently
collect information about you as described in “Disclosure of Personal Information” below. For more
detailed information about Cookies and other online tracking tools that we use and the purposes for
which we use them, please see our section below headed “Cookies”.
PERSONAL INFORMATION WE RECEIVE FROM OTHER SOURCES
We may receive Personal Information about you from other sources like mobile
device, telephone or fax or from companies that provide our services by way of a co-branded or
private-labeled website (“Partner Companies”), and for some of our Services, this includes location
based services applicable for certain features in the Services. If you choose to disable location
based services some features of the Services may not work properly. We may add this information to
the information we have already collected from you via our Website or Services in order to improve
the products and services we provide.
USE OF INFORMATION
In general, Personal Information you submit to us is used either to respond to
requests that you make, or to aid us in serving you better. We may also use your Personal
Information to, provide you with the CoffeeRun newsletters, surveys, or promotional emails regarding
changes and upgrades to our products and services and for other marketing purposes of CoffeeRun or
our partners, should you request and consent to receive such communications from us. For more
information about how to change your preferences and to unsubscribe from promotional communications,
please see the section below headed “Your Choices Regarding Your Personal Information”.
We may create Anonymous Information records from Personal Information by excluding information (such
as your name) that makes the information personally identifiable to you. We may use this Anonymous
Information to analyze request patterns and usage patterns so that we may enhance our products and
services. We may disclose this Anonymous Information to third parties contracted by CoffeeRun to
provide marketing services designed to promote our products and services. CoffeeRun reserves the
right to use and disclose Anonymous Information to third parties in its discretion.
FEEDBACK
If you provide feedback on any of our products and services to us, we may use such
feedback for any purpose, provided we will not associate such feedback with your Personal
Information. CoffeeRun will collect any information contained in such communication and will treat
the Personal Information in such communication in accordance with this Privacy Policy.
DISCLOSURE OF PERSONAL INFORMATION
Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share
your Personal Information with third parties and we will not disclose financial information that is
part of your Personal Information unless you ask us to do so.
We may share your Personal Information with third parties to provide you with the products and
services that we offer you through the Website or Services for payment processing, shipping and
distribution processing, account inquiries, and marketing analytics. These third parties are
required not to use your Personal Information other than to provide the products and services
requested by CoffeeRun and are bound by confidentiality agreements with regard to their use of such
information. You expressly consent to the sharing of your Personal Information with our contractors
and third-party service providers (“Data Processors”) for the sole purpose of providing products and
services to you.
We may enter into co-branding or co-promotional agreements with third parties pursuant to which we
may share Personal Information with such third parties. For example, we may enter into agreements
with Partner Companies pursuant to which we provide the Partner Companies with a URL and a customer
registration page co-branded with, or private labeled by, the Partner Companies, and the Partner
Companies distributes and promotes the URL to its customers. A Partner Company may have access to
Personal Information that we collect from their customers. As a result, if you register on the
Website or use our Services through a Partner Company, we may provide your Personal Information to
the Partner Company. Please note, however, that we do not control the privacy practices of these
third parties.
If another company acquires our company or our assets, that company will possess the Personal
Information collected by us and it will assume the rights and obligations regarding your Personal
Information as described in this Privacy Policy. Regardless of any choices you make regarding your
Personal Information (as described below), we may disclose your Personal Information if we believe
in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to
subpoenas or warrants served on CoffeeRun; (b) to protect and defend the rights or property of
CoffeeRun or users of our Services; or (c) lawful requests by public authorities, including to meet
national security or law enforcement requirements.
YOUR PRIVACY RIGHTS
Upon request CoffeeRun will provide you with information about whether we hold any
of your personal information. You may access, correct, or request deletion of your personal
information by logging in to your account and updating your personal information and confirming it
by selecting the ‘Save’ button, contacting us at contact@TheCoffeeRunApp.com.
CoffeeRun acknowledges that you have the right to access your personal information. CoffeeRun has no
direct relationship with the individuals whose personal data it processes. An individual who seeks
access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the
CoffeeRun Client Support at contact@TheCoffeeRunApp.com. If requested to remove data, we will
respond within a reasonable timeframe. We will retain personal data we process on behalf of our
Clients for as long as needed to provide services to our Client.
In certain circumstances we may be required by law to retain your personal information, or may need
to retain your personal information in order to continue providing a service.
COOKIES AND TRACKING TECHNOLOGIES
CoffeeRun and its partners use cookies or similar technologies to analyze trends,
administer the Website, track users’ movements around the Website, and to gather demographic
information about our user base as a whole. You can control the use of cookies at the individual
browser level, but if you choose to disable cookies, it may limit your use of certain features or
functions on our Website or service.
We may use Cookies to collect information about you.
WHAT IS A COOKIE?
“Cookies” are small pieces of information that a web site sends to your computer’s
hard drive while you are viewing a web site. For example, we may use both session Cookies (which
expire once you close your web browser) and persistent Cookies (which stay on your computer until
you delete them) to provide you with a more personal and interactive experience on the Website or
Services. Persistent Cookies can be removed by following Internet browser help file directions. If
you choose to disable Cookies, some areas of the Website or Services may not work properly. We
encode our Cookies so that only we can interpret the information stored in them. For more
information about removing or rejecting Cookies, please see “Your Choices Regarding Your Personal
Information” below.
CoffeeRun may also collect information via clear gifs or web beacons (also known as “tracking
pixels”) that help us better manage content on Website and Services by informing us what content is
effective. Clear gifs are tiny graphics with a unique identifier, similar in function to Cookies,
and are used to track the online movements of Web users. In contrast to Cookies, which are stored on
a user’s computer hard drive, clear gifs are embedded invisibly on Web pages.
HOW DO WE USE COOKIES?
Cookies do lots of different jobs on our Website, such as letting you navigate
between pages efficiently, remembering your preferences, remembering your email and password,
letting us analyze how well our Website is performing, and improving your experience. They also help
ensure that advertisements you see whilst you are on our Website are more relevant to you and your
interests
WHAT COOKIES DO WE USE?
Below we have provided a list of the categories of Cookies found on our Website,
and a description of what those Cookies do. Some of these Cookies are essential to the operation of
our Services. Others are not essential, but help to improve our Website by collecting [anonymous]
user information, or try and improve your experience of our Website by remembering your choices. We
also use cookies, which collect information about your browsing habits in order to try, and display
advertising, which is relevant to you and your interests.
We use the following types of Cookies:
Strictly Necessary Cookies We use a number of Cookies, which are essential to the operation of our
Website and Services. For example, these types of Cookies enable you to log into secure areas of the
Services, provide the necessary security when you access our Website or Services, and help ensure
the content of the pages you request load quickly. Without these cookies, services that you have
asked for cannot be provided.
Functional Cookies: Functional Cookies are ones that we set to help the Services work the way you
expect them to. Some Cookies are necessary to enable you to move around our Website and/or to use
the Services. Without these Cookies, we can’t provide the Services you have asked for, like
processing payments made via our online store.
We use other Cookies to help recognize and remember you when you are logged into our Services so we
can remember your settings and preferences, such as your language and region or logged in state.
These Cookies also may help us provide services you have asked for.
As described below, you may disable any of these functional Cookies; but if you do so, then various
functions of the Services may be unavailable to you or may not work the way you want them to.
PERFORMANCE AND ANALYTICAL COOKIES:
Advertising and Web Analytic Tools
As is true of most websites, we gather certain information automatically. This information may
include Internet protocol (IP) addresses, browser type, Internet service provider (ISP),
referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating
system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer
the site.
We use third-party advertising and/or web analytics companies to serve ads and/or to provide us web
analytics when you visit our Website or Services. These companies may use information about your
visits to this and other websites (e.g., through the use of Cookies) in order to provide
advertisements about goods and services of interest to you, to provide us analyses of how our
Website is used. Although we do not authorize these third parties to collect your Personal
Information from our Website or Services, they may associate data collected about your use of our
Website or Services with the Personal Information they have collected about you from other websites.
Google Analytics Our Website uses Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics uses Cookies to help the Website analyze how users use the Website and
Services. The information generated by the Cookie about your use of the Website and Services will be
transmitted to and stored by Google.
In case IP-anonymization is activated on this website, your IP Address will be truncated within the
area of Member States of the European Union or other parties to the Agreement on the European
Economic Area. Only in exceptional cases the whole IP Address will be first transferred to a Google
server in the USA and truncated there. The IP-anonymization is active on this Website.
Google will use this information on behalf of the operator of this Website for the purpose of
evaluating your use of the Website, compiling reports on website activity for website operators and
providing them other services relating to Website activity and Internet usage.
The IP Address that your Browser conveys within the scope of Google Analytics will not be associated
with any other data held by Google. You may refuse the use of cookies by selecting the appropriate
settings on your browser, however please note that if you do this you may not be able to use the
full functionality of this Website. You can also opt-out from being tracked by Google Analytics with
effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your
current web browser: http://tools.google.com/dlpage/gaoptout?hl=en
For further information please visit:
http://www.google.com/analytics/terms/us.html
https://support.google.com/analytics/answer/6004245?hl=en
YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION
We offer you the following choices regarding the collection, storage, use, and
sharing of your Personal Information:
Promotional Communications: You have the right to ask us not to process Personal Information for
marketing or promotional purposes. We will usually inform you (before collecting your data) if we
intend to use your data for such purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent such processing by checking certain
boxes on the forms we use to collect your data. When you receive promotional communications from us,
you may indicate a preference to stop receiving further communications from us and you will have the
opportunity to “opt-out” by following the unsubscribe instructions provided in the communication you
receive or by contacting us directly (please see contact information below). Despite your indicated
preferences, we may still send you non-promotional communications regarding the services we provide
to you, such as transaction reports, and notices regarding changes to the Website or Services. In
any case we may send updates to our Terms of Use, Privacy Policy or other policies.
Cookies: Most web browsers are set to accept Cookies by default. If you prefer, you can usually
choose to set your browser to remove or reject browser Cookies.
MANAGING COOKIES
You can block cookies by activating the setting on your browser that allows you to
refuse the setting of all or some cookies. However, if you use your browser settings to block all
cookies (including essential cookies) you may not be able to access all or parts of our site.
REGARDING MINORS
If you have reason to believe that a child under the age of 13 has provided
Personal Information to us, please contact us, and we will endeavor to delete that information and
terminate the child’s account from our databases. We do not intentionally gather Personal
Information about visitors who are under the age of 13.
OTHER SITES
Our provision of a link to any other website or location is for your convenience
and does not signify our endorsement of such other website or location or its contents. We have no
control over, do not review, and cannot be responsible for these outside websites or their content.
Please be aware that the terms of our Privacy Policy do not apply to these outside websites.
MOBILE APPLICATION
When you download and use our Services, we automatically collect information on the
type of device you use, operating system version, and the device identifier (or “UDID”).
We do not ask you for, access or track any location based information from your mobile device at any
time while downloading or using our Mobile Apps or services.
We use mobile analytics software to allow us to better understand the functionality of our Mobile
Software on your phone. This software may record information such as how often you use the
application, the events that occur within the application, aggregated usage, performance data, and
where the application was downloaded from. We do not link the information we store within the
analytics software to any personally identifiable information you submit within the mobile app.
SECURITY
CoffeeRun is committed to protecting the security of your Personal Information. We
use a variety of industry-standard security technologies and procedures to help protect your
Personal Information from unauthorized or unlawful access, use, or disclosure and against accidental
loss or destruction of, or damage to, such Personal Information.
CoffeeRun has implemented industry-standard electronic means of protecting your Personal
Information. We store Personal Information behind a computer firewall, a barrier designed to prevent
outsiders from accessing our servers, and we have implemented technology to detect intrusions. We
also require you to enter a password to access your account information. In addition, CoffeeRun
protects your Personal Information from unauthorized physical access by storing your Personal
Information in a controlled facility.
Except as provided elsewhere in this Privacy Policy, CoffeeRun limits access to Personal Information
in electronic databases to those persons (including employees and contractors) in CoffeeRun’s
organization who have a business need for such access. Lastly, we conduct periodic internal audits
and vulnerability scans to ensure compliance with these security measures and generate security
incident logs that track Information useful in screening for attempted abuse of or unauthorized
access to your Personal Information.
Even though CoffeeRun has taken significant steps to ensure that your Personal Information is not
intercepted, accessed, used, or disclosed by unauthorized persons, you should know that CoffeeRun
cannot fully eliminate security risks associated with Personal Information. If you have any
questions about the security of your personal information, you can contact us at
contact@TheCoffeeRunApp.com.
CONTACT US
Should you have any questions or concerns regarding this Privacy Policy, please contact us through
Customer Support or:
contact@TheCoffeeRunApp.com
PRIVACY POLICY UPDATES
This Privacy Statement is a living document. As part of the CoffeeRun Terms and Conditions, this
Privacy Policy is subject to reasonable amendments, for example to fulfill new and applicable
statutory requirements and regulations or in case of new services, in accordance with the terms of
the Terms and Conditions. If we make material changes to this Privacy Policy that expand our rights
to use your Personal Information, we will notify you to seek your consent either through email, or a
prominent posting on our Website, or as otherwise required by law. We encourage you to periodically
review this page for the latest information on our privacy practices.